Shipping & Returns

Shipping & Returns
Shipping & Returns Policy

We aim to deliver your orders as swiftly and efficiently as possible. We partner with trusted couriers including Aramex, Emirates Post, Fetchr, and DHL to ensure your products reach you in perfect condition.

Delivery Timeframes:
For customers within the UAE, we guarantee delivery within 2 business days.
For other regions, delivery times may vary depending on the courier and your location. You will receive an estimated delivery timeframe at checkout.
Shipping Costs:
Free shipping is available on all orders within the UAE.
International shipping costs will be calculated at checkout based on the destination and package weight.
Cash on Delivery (COD):
COD is available for all orders within the UAE for your convenience.
Returns & Exchanges Policy We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day free return and exchange policy.

Eligibility:
Items must be unused, in their original packaging, and in the same condition as received.
Proof of purchase or order confirmation is required for all returns and exchanges.
Process:
To initiate a return or exchange, please contact our customer support team with your order details.
We will arrange a free pickup of the item through one of our courier partners.
Refunds:
Refunds will be processed within 5-7 business days after we receive the returned item.
Refunds will be issued to the original payment method or as store credit, based on your preference.
Exclusions:

Certain items, such as custom or personalized products, may not be eligible for returns or exchanges. Specific exclusions will be clearly noted on the product page.
We are committed to providing exceptional service and ensuring your satisfaction. For any questions or assistance, please reach out to our support team at [email protected]